Shipping Methods

Eco Natural Furs payment

Free international delivery

We ship to E.U. countries and North America. There is no extra cost for shipping your order.

Estimated shipping time is specific to destination. After your order, we will contact you to inform you about the estimated delivery time. Please, mention that our delivery time may include a small period when your items will be manufactured, if they are not in stock.

We don’t accept exchanges or cancellations. Please contact us if you have any problems with your order.

Estimated shipping processing time

  • 3 - 5 business days for accessories

  • 5 - 8 business days for apparel

Wholesale orders

We receive wholesale orders. For B2B customers a contact must be done before shipping. Please, contact us for more information about shipping time and costs.

To process your order, we need merchant’s information, such as company name, email, phone number, country, address, VAT number.

Natural Furs payment methods
Payment Methods

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Conditions of returns

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Contact us within 5 days of delivery. Dispatch items back within 14 days of delivery.

Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for some orders.

The following items can’t be returned

  • Custom or personalized orders

  • Perishable products (like food or flowers)

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

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